doing some research about Starbucks and write Current Performance Analysis

Do some research about the recent performance about Starbucks and answer the following points in order:

  1. Financial Performance Analysis (Deliverable: Financial analysis section of the written report)
    1. Review Starbucks’ financial statements (balance sheet, income statement, cash flow statement).
    2. Calculate financial ratios (profitability, liquidity, solvency).
    3. Compare financial performance with industry benchmarks.
  2. Customer Analysis (Deliverable: Customer analysis section of the written report)
    1. Analyze customer satisfaction metrics (surveys, reviews, loyalty program data).
    2. Evaluate customer retention rates and acquisition costs.
    3. Identify key customer segments and preferences.
  3. Process Analysis (Deliverable: Process analysis section of the written report)
    1. Evaluate operational processes (supply chain, store operations, digital platforms).
    2. Identify areas of efficiency improvement or bottlenecks.
    3. Analyze cost management strategies.
  4. Learning/Growth/Capabilities Analysis (Deliverable: Learning/growth/capabilities analysis section of the written report)
    1. Assess employee training and development programs.
    2. Evaluate innovation initiatives (new products, technology adoption).
    3. Analyze workforce capabilities and organizational culture.

doing some research about Starbucks and write Current Performance Analysis

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